A minimalistic tea setup with a white teapot and teacup on a wooden tray, creating a serene and simple tea-drinking atmosphere.
A minimalistic tea setup with a white teapot and teacup on a wooden tray, creating a serene and simple tea-drinking atmosphere.
How long does shipping take?
Do you offer free shipping?
Can I track my order?
Do you ship internationally?
How much does international shipping cost?
Why is the international product pricing slightly higher?
Do you offer express or expedited international shipping?
Do you charge sales tax?
Will I have to pay customs duties or import taxes on my international order?
How should I brew my tea for the best flavor?
Do you offer caffeine-free teas?
What’s the difference between loose leaf and sachet teas?
What is your return policy?
My order arrived damaged—what should I do?
Can I cancel or modify my order after placing it?
What if my package is lost or delayed?
Do you offer refunds?
Our Promise to You
Are your teas organic and ethically sourced?
Can I subscribe for recurring tea deliveries?
Why does my tea tin have a different brand name on it?